Evaluation of TIPH staff member attitude? * Level of concern Crosstabulation
% within Level of concern


Level of concern Total
Concerned Not Concerned
Evaluation of TIPH staff member attitude? Helpful and respectful 88.6% 88.5% 88.6%
Cold and indifferent 10.6% 8.3% 9.9%
Inconsiderate and impolite .8% 3.1% 1.5%
Total 100.0% 100.0% 100.0%

Chi-Square Tests

Value df Asymp. Sig. (2-sided)
Pearson Chi-Square 2.872(a) 2 .238
Likelihood Ratio 2.571 2 .277
Linear-by-Linear Association .278 1 .598
N of Valid Cases 342

a 2 cells (33.3%) have expected count less than 5. The minimum expected count is 1.40.